Gambling is one of the forms of games aimed at having fun. And they’re connected with money as a form of increasing this fun because bets make it possible to win real money. But also lose.

Those people who do not understand that money gambling is a form of fun and self-entertainment may develop ludomania, which can ruin marriages and lives, make people lose their sanity and financial welfare & lead to multiple problems with social interactions.

That’s why sanity when gambling is important. And responsible gambling establishments look forward to introducing various tools and features for responsible gambling in them. We’re considering responsible gambling practices in online casino in this article and ways of their introduction.

Understanding the Importance of Responsible Gambling

The introduction of the mechanism of responsible gambling has numerous advantages — both for gaming parlors and their bettors, such as:

  • Protection of punters from associated dangers of money betting and a questionable gambling attitude that could be subversive
  • Prevention of ludomania from occurring in people by introducing various tools for self-control and compulsory control by a betting club
  • Provision of support to vulnerable individuals, who cannot fully understand the dangers of money gambling or cannot cope with them (for instance, because of various physical or mental health conditions)
  • Reducing the financial harm to punters through various limiting mechanisms and rules
  • Fostering higher social responsibility, trust & reputation of a gaming parlor among the audiences
  • Preventing various legal and financial risks that a betting club can bear otherwise because bettors may file a lawsuit for the incapability of the establishment to protect them from ludomania
  • Finally, complying with local iGambling regulations.

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Recognizing the Signs of Ludomania

The signs of ludomania may vary widely across individuals, depending on their personal characteristics. But the list of signs that someone might potentially have ludomania is as follows:

  1. A gamester constantly thinks (and talks) about gambling, even when busy with their work or daily chores. This thinking is nearly always happens in a positive way, no matter if they win or lose (paradoxically — even more when they lose). People with ludomania could plan a next time they’ll be gambling or reminisce their past experiences.
  2. They lose control when they play, make bets & receive either winnings or losses. They don’t want to stop, they can’t plan their bankroll & they do not have the stop triggers.
  3. The bets gradually increase because of the desire for more buzz flowing in their veins since the old — smaller — sizes of bets aren’t “fun” anymore. Or because they have lost a lot of money in the past and now they want to win it back (which is a dangerous behavior).
  4. They hide their gambling activity from the people around them, especially their close ones, friends, relatives, colleagues, parents & so on. It’s like junkies, drinkers, or smokers hide their addiction from those around them or try to minify their addiction in the eyes of others so it wouldn’t seem so large.
  5. They start to borrow or even steal money: from their workplace, their friends, colleagues, relatives, etc. They say they’re going to win it back and return but that almost never happens. Stealing money can lead to firing from work and incarceration.
  6. Neglecting important aspects of their lives, like their job responsibilities, their family responsibilities, their personal hygiene, school, social and other obligations. This all leads to disruption of social, work, personal & financial connections and contacts. They may likely lose their job at this stage, as well as their families, spouses, house or apartment where they live & eventually, they can end up being homeless — with all the unpleasant consequences.
  7. They have swings of mood, typically, into the bad part, — irritability, anxiety, or depression (especially after another round of losses or during the abstinence, if any).
  8. They start to chase losses, accumulating more and more of them and more debt because of borrowing.
  9. When they do not gamble, they have abstinence syndrome with all its withdrawal symptoms: restlessness, agitation, or irritability. At this stage, gambling for them has become akin to substance abuse.
  10. Seeing gambling as an escape from real life’s problems. It is just like many people suffer from too much social gaming and social media on their hand-held and desktop devices: it is so much easier to find oneself in something pleasant, flashy, bright, juicy & flamboyant where you’re a winner than to try to cope with the grayness, boredom & problematic reality of daily existence.
  11. Unsuccessful attempts to quit. Here, it is important that a person with ludomania is helped, not abandoned on their own with it. And here is where all such aspects as tools and features for responsible gambling become of paramount importance (strengthened by the help from close people (if they are still left in the life of an addicted person)).
Ways to implement responsible gambling practices in online casino

Promoting a Safe and Secure Online Gambling Environment

It is the task of every house of gambling to implement responsible gambling practices in casino. Thanks to this system, it is possible to help thousands of people all over the world stop having their disruptive habits, which they oftentimes cannot control.

A gaming venue has to promote its system of responsible gambling in the media, in advertising, on its websites and apps. It has to provide information about online and offline help resources for those with ludomania so they can use professional help whenever needed.

Implementing Tools and Features for Responsible Gambling

To implement responsible gambling practices in online casino, a betting club can do such steps:

  1. Introduce the punter education program. It shall consist of informational sources, FAQs, links to educational materials for everyone interested & links to associations and organizations that help people with ludomania. This information can be presented on a website, app, third-party web resources, etc.
  2. Tools for self-exclusion when a person needs outer assistance with that. Using them, a person can enter their personal details to enable the restrictive measures in a selected gaming parlor or their multitude. Thus, they won’t be able to register, play, make deposits & receive winnings indefinitely or until a certain time ends. This practice is actually introduced in many countries in the world in thousands of online gaming venues and it is considered pretty effective.
  3. Introducing obligatory limits for deposits (min and max), time of gambling (like, no more than 3 hours straight without a break or in one day), loss limits (like, one person may lose in the gaming venue no more than X money for Y days) & reality checks (pop-ups with notifications about the time spent playing so as to snap a person back into reality if they are too lost in their imaginary world of “endless” entertainment). Actually, reality checks are already introduced not only in gambling areas but also on various social media and social games (and users can turn that option on or off).
  4. Cooling-off periods. If a gamester shows many signs of ludomania & the gaming venue understands it from the stats of the game of this person, it may offer cool-off periods, during which a person will be restrained from gambling in this particular gaming venue for a number of hours/days/weeks to prevent them from losing large money and contact with reality.
  5. The importance of the KYC procedure and age verification first and foremost.
  6. Tools for automated tracking of the user activity in gaming venues to find patterns of ludomania in people and offer them limits, cooling-off, self-restraining, or self-withdrawal for a period.
  7. Training the staff of a gaming venue to support gamblers with ludomania, see the signs of the developing ludomania in bettors & help whenever they can.
  8. Responsible advertising. Of course, if some geo does not have advertising requirements and limitations about online gambling venues, they might not be interested in doing so. Many of them even become too aggressive in the placement of their ads in the unrestricted environment. However, it is advised to maintain an increased social responsibility if not for the sake of gratefulness of their audiences and increasing their own social responsibility then at least for the sake of karma.

Engaging in Mindful Betting and Bankroll Management

Bankroll management is one of the important responsible gambling practices that bettors often neglect. Simply put, it is the assignment of specific sums of money that a person can spend (lose) when playing without heart feelings, the urge to win it back, or doing other stupid things like borrowing money to try to bet more in order to compensate for the losses. There can be multiple bankrolls, distributed amongst games, days of the week, or specific events — according to the desires of a punter and their financial capabilities.

Without such dedicated bankroll, betting often becomes uncontrollable, the sums of bets increase too much & the person stops counting their money and losses. To prevent that from happening, a betting club can educate their punters in bankroll management and how to make it clever. This can be a part of infotainment materials located on its website/app or in the educational manual that everyone can download and study.

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Seeking Support and Resources for Responsible Gambling

There are many online and offline resources for responsible gambling in the world (and surely, there must be something in your area). Some of the online ones are:

  1. https://www.ncpgambling.org/pa-resources/
  2. https://www.ncpgambling.org/responsible-gambling/
  3. https://www.gamblersanonymous.org/ga/
  4. https://www.gam-anon.org/
  5. https://www.gamtalk.org/
  6. https://problemgambling.az.gov/
  7. https://sbg.colorado.gov/problem-gambling-resources
  8. https://www.techopedia.com/gambling-guides/responsible-gambling
  9. http://1800gamblerchat.org/
  10. https://www.gamblersinrecovery.com/
  11. https://vtcrisistextline.org/
  12. https://www.responsiblegambling.org/

These are some of the main online resources for people with developed or developing ludomania. If none of these are suitable for one’s territory, try finding more online in one’s language.

The placement of these and other links on the websites of gambling establishments is one of the least things they can do. More would be developing a help program for their punters based on the materials of these online sources and training their staff to provide the first line of help to those punters who came for this help via customer support channels.

Find out by reading this article ways to implement responsible gambling practices in casino

Ensuring Fairness and Transparency in Games

Fair game is what people are looking for in gaming clubs. This is a part of license-obtaining conditions and simply a sign of a fair business. The components of doing transparent and unbiased business in betting clubs are:

  1. Using fair RNGs in games.
  2. Proper licensing of games and venues.
  3. Adoption of only tested and verified games into the gaming catalog of a venue.
  4. Fairly revealed RTP & volatility.
  5. Fairness in wagers, bonuses, promos & payments of winnings.
  6. Transparent and reachable rules of the venue and its games.
  7. Fair mechanisms of dispute resolution.

Working with Regulatory Bodies & Organizations

When a gaming venue starts to operate, one of the first regulatory bodies it contacts is the license-providing organization. To obtain the license, a venue must complete a large work. We’re not focusing on its entirety now — it is beyond the scope of this article — but a gaming venue must ensure it has respectful policies, rules & guidance for punters and for itself, based on which it will work every day.

To seek advice in the development of all these rules, a gaming parlor can contact gambling regulatory bodies and organizations in its geo of legal operation.

Fostering Confidence & Trust in Online Gambling Venues

In the context of responsible gambling practices, building trust and confidence in online gambling establishments includes such steps:

  1. Obtaining a proper license
  2. Undergoing periodic independent audits and re-certifications
  3. Building a system of ongoing compliance with the gambling standards, including responsible gambling
  4. Being transparent in all parameters of the activity of a gaming venue: bonuses, games, payments, promos, wagers, affiliate marketing programs, etc.
  5. Keeping up with the positive business reputation and receiving good pieces of feedback from the gamesters
  6. Introducing reliable and trusted payment methods.
What are the ways to implement responsible gambling practices in online casino?
We’re listing the responsible gambling practices in online casinos

Conclusion

Although responsible gambling is not an essential part of the business of gaming venues in most countries in the world, introducing this system improves the business reputation. With that in mind, it is possible to build a long-lasting brand that will attract more gamesters with its high responsibility and social fairness.

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