On Tuesday, Merkur Casino was penalized €45,000 as a result of their violation of the agreement made with Cruks. 

The Kansspelautoriteit (KSA) has imposed Merkur Casino a fine of €45,000 for not upholding the crucial duties associated with Central Register of Exclusion from Games of Chance (Cruks). Cruks was established to keep vulnerable individuals safe by providing them an avenue to bar themselves from all arcades and casinos as well as online gambling in the Netherlands. This tool allows licensed operators within this region to identify those listed on Cruks, thereby restricting access – safeguarding people faced with challenging addictions.

The Netherlands Gambling Authority recently hit Merkur Casino in Almere with a fine due to its breach of agreement concerning the nation’s self-exclusion scheme. Unfortunately, during this 13 day period spanning from 17 February 2022 through 2 March 2022 , an individual who had already excluded themselves from all gambling activities was found entering nine times – resulting in reprimand and financial punishment.

After employees of the casino checked all available data for the individual, a lack of verification on Cruks caused alarm. Despite these concerns and potential risks to security, access was still granted – nine times in total over that period – leaving authorities no choice but to fine the casino €45,000 as punishment.

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