Payment processing in a global sense is a system that enables the movement of money from and to accounts. In a more specific scenario involving a gambler and an online gambling establishment, payment processing is a system that ensures making deposits from a gambler’s account to an account of a gambling establishment, as well as withdrawals, moving money in the backward direction. 

To make this possible, a technology called online casino payment processing is used. In this article, we’re exploring what it is, how it works, and how to choose a proper one for an online house of gambling.

Understanding Casino Payment Processing

In processing financial transactions for gaming venues, several actors take part:

  1. Payer — a client of a betting club, who is a registered player and who initiates a financial transaction of depositing or withdrawing.
  2. Merchant — a gaming club that collects money from players, sends them winnings, and provides a gambling experience.
  3. Acquirer — a payment gateway or an acquiring institution that is responsible for forwarding financial data for processing to a card or another financial network, where transactions happen physically.
  4. Payment network — a network that consists of issuers of a specific type of a payment method (like cards, e-wallets, cryptocurrency, prepaid cards, invoice payments, etc.), which receives data from the acquirer and sends it to specific issuers.
  5. Issuer — an organization that issues a specific type of a payment method and that receives information from a payment network to update balances on the accounts of a payer and/or merchant.

A typical process of payment goes like this:

  1. A payer initiates a transaction (let’s say, it is a deposit) to a house of gambling (merchant), indicating a sum to be paid and from which payment method exactly this sum is to be debited.
  2. Merchant’s interface (website of a gaming club) collects this information and sends it to the acquirer to be processed.
  3. The acquirer encrypts this information according to the latest payment security standards and sends it to the specific payment network, depending on what specific payment method is used.
  4. A payment network receives this data and sends it to the issuer to process the payment and update balances.
  5. An issuer verifies the availability of the balance on an account to write the money off of it and, if successful, updates the balance and sends the response to the payment network. If the balance is insufficient, the message includes the denial in the balance update.
  6. The payment network sends the received information back to the acquirer, which shows this information in the merchant’s interface to a payer.
  7. The payer sees if the balance update is successful or not. If it is successful, the money goes from the payer’s balance to the merchant’s balance through the same procedure, instantly or according to the processing rules. If it is not successful, then the payer can try another payment method, correct the sum, or cancel the operation.

This is only a high level of the process, which is much more detailed when looking closer at it. During the payment, the data can go around the world multiple times while the result occurs pretty fast, only within seconds, thanks to the advancements in modern technologies.

The same process is not only for online gaming venues but also for other kinds of payments around the world: 

  • via cards when tapped on a POS terminal in a store to buy groceries, 
  • when paying in the online banking interface for anything from Alibaba or another website with goodies, 
  • when exchanging one’s cryptocurrency for fiat money. 

Depending on the complexity of a financial transaction, the number of merchants, acquirers, and payment networks included in one transaction can differ.

This technological complexity brings us to the need to carefully choose a reliable and secure payment processing online casino system that corresponds to several important parameters.

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The Importance of Reliable Payment Processing in Online Gambling

The system of payment processing that a gambling establishment will choose for its daily operation has to correspond to the 4 most important criteria defined below.

Seamless Deposits and Payouts

Modern people got used to transactions that are fast, effective, and do not require superfluous information that’s irrelevant for payments. That’s why a payment processing online casino system must:

  • Complete transactions within seconds 
  • Be intuitive
  • Work 24/7
  • Require minimum information
  • Be integrated with a lot of payment methods
  • Have reasonable minimum and maximum limits.

Enhanced Security and Fraud Prevention

There are a number of methods for ensuring security during payments and preventing fraud (from all sides: payer, merchant, third parties, hackers, etc.).

Currently, there are such security and fraud prevention standards in the world:

  • For anything connected to bank cards, direct debits from bank accounts, and recurring payments from bank accounts — PCI DSS standard
  • For e-wallets, bank account transactions, prepaid cards, wire transfers, and invoice payments, there are Electronic funds transfer regulations, CFT, and GDPR
  • For cryptocurrencies, it is the CCSS standard
  • For mobile payments, one-time passwords (OTP), mobile authentication, and mobile data security protocols are applied.

If a payer has additional software installed on their device, like a mobile app, then payments via this mobile app can represent another layer of security.

What is the secure payment processing online casino?

Regulatory Compliance

For all payment methods mentioned in the previous chapter, such procedures are also a must (which are implemented on sides of gaming venues and/or payment systems):

  • AML
  • KYC
  • EFT
  • Two-factor/three-factor authentication and authorization
  • ISO 27001 for information security management 
  • ISO 20022 for financial messaging standards.

Correspondence to these standards and requirements is almost always a rigid demand during the certification of a system of casino payment processing. That, in turn, is a prerequisite to receiving an iGambling license as it requires making sure that all payments are made securely in the casino. 

Global Reach and Customer Satisfaction

If a gambling venue is not limited to only national geo, that is, the provision of casino services only to players of one country, the same where the venue is registered legally, then it requires international payment gateways to be integrated into its payment processing system. This enables people from other countries to pay and receive their winnings using their payment methods that are alien to the country of venue registration.

Most modern payment service providers ensure the presence of international payment gateways if they operate in a bigger number of countries than one. For a gamester of a gaming venue, this will not make much difference in their gambling interface — only a possibility to pay in a foreign currency will appear. The rest stays pretty much the same. Thus, if a betting club takes, let’s say, Euros but a player has New Zealand Dollars, he or she can pay with their New Zealand Dollars from their bank card or another means of payment through an international gateway with immediate currency conversion to refill their gambling balance in Euros. That’s convenient and brings more clients to gaming parlors.

Choosing the Right Casino Payment Processing Solution

Now let’s look at the principles of choice of a good payment processing solution for a betting club. We have outlined them below.

Security and Fraud Prevention

Most modern systems for handing payments to and from houses of gambling have security and fraud prevention functionality at their core. It typically consists of:

  • Compliance with regulatory standards (national and/or international), such as KYC, AML, EFT, ISO 27001, ISO 20022, CFT, PCI DSS, GDPR, and CCSS
  • Risk-management controls to monitor transactions, detect, and prevent fraudulent transactions and attempts, and mitigate fraud risks proactively
  • Multi-factor authentication and authorization for proper security (login, password, OTP, SMS codes, biometrics, tokenization, etc.)
  • Standard encryption (SSL/TLS of 128-bit or 256-bit) or a more advanced one (of 512-bit, which is currently rare).

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Payment Method Variety

Each gaming venue operates in a market where it has a license (let’s not consider now cases of fraudulent gaming parlors that operate without a license). Therefore, it must support payment methods that are applicable in the geos of their license (there can be one or more than one, at the discretion of a gaming venue). So, the payment gateway has to support all methods that people want to use in particular geo(s). If a venue is international, then in addition to locally accepted methods, it has to stick with those international methods that will cover the entire audience (or its majority). Such methods can be:

  • Bank cards
  • Gift cards, vouchers, coupons, and prepaid cards with specific balances on them
  • Cheques
  • E-wallets
  • Cryptocurrencies
  • Bank transfers
  • Mobile payments
  • Instant banking
  • Online payment systems
  • In-person deposits (via banks, payment terminals, cash desks, etc.)

Global Reach and Currency Support

When a betting club is oriented at a broader audience, it must have international payment gateways that will allow the acceptance of multiple currencies and their cross-conversion to refill the balances of a gaming venue in different currencies. A simple example: a person pays with Danish Krone from their e-wallet and the deposit is converted into USD that is held in a bank account of a legal entity in Mexico. That is an example of what international payment gateways can do: convert currency, debit money from one country and transfer it to another, and convert payment methods.

Every gaming parlor chooses for itself, how many payment methods and currencies it wants to support, depending on its business model, the profitability of such transactions, and their frequency compared to the complexity of supporting such payment gateway.

 Find out about online casino payment processing

Compliance and Licensing

Compliance and licensing of a payment solution of a betting club is basically in what jurisdictions, for what payment methods and currencies it is viable and legal. Every country or bloc has its own regulations regarding the payment systems for gambling establishments. Just to give an example, we list several regulative documents for a number of random jurisdictions:

  • In the Netherlands, it is the Dutch Remote Gambling Act (Wet Kansspelen op afstand)
  • In Albania, it is Law No. 155/2015 On gambling in the Republic of Albania
  • In Australia, it is the Interactive Gambling Act of 2001
  • In the Cayman Islands, it is the Gambling Law (2016 Revision)
  • In Greece, it is the Hellenic Gaming Commission (HGC) that issued the Gambling Act of 2011
  • In Uruguay, these are Law No. 16463 On the Control and Regulation of Casinos and Law No. 15970 On the National Lottery
  • In Brunei, these are Common Gaming Houses Act and the Sharia Penal Code Order of 2013
  • In Canada, these are the acts of the British Columbia Lottery Corporation (BCLC) and the Ontario Lottery and Gaming Corporation (OLG)
  • In the US, it’s a complex national and state legal landscape, where every state has its own regulations, but some of the examples are the Unlawful Internet Gambling Enforcement Act of 2006 (UIGEA), the New Jersey Casino Control Act, and the Nevada Gaming Control Act
  • In Switzerland, it is the Money Gaming Act (Geldspielgesetz) of 2019
  • In the UK, it is the Gambling Act of 2005
  • In Norway, it is the Totalisator Act that is overseen by the Norwegian Gaming and Foundation Authority (Lotteritilsynet).

Every country in the world has its own legislation concerning online gambling and either prohibits it, allows it, allows it with exceptions, or prohibits it with exceptions. A multitude of ‘gray’ or unclear legislative norms are not infrequent around the world. Thus, compliance and licensing in every single territory must be carefully studied. 

Integration and User Experience

Payments are not only about the effectiveness of transacting money from and to accounts. They are also about convenience. The times are long gone when a person had to physically go to a bank, wait in a queue for an hour, fulfill an application form with ridiculously unnecessary banking details and information, and then wait for 5 banking days for the operation to complete. Although this is still the case in some countries, modern payment processing companies do everything possible to simplify this process in the third decade of the 21st century.

Thus, when choosing a proper payment processing solution, it is advisable to:

  • Prioritize seamless integration of the solution with the gambling platform to ensure an efficient payment experience for players
  • Consider a smooth user interface where all transactions will require minimum input of information and time to be completed.
  • Aim at intuitive navigation and user-friendly design so that people know what to do to pay even if they see this interface for the first time in their lives
  • Opt for payment methods that people are really accustomed to in a particular geo
  • Ensure compatibility with mobile devices (via a dedicated app of a gambling establishment or mobile-friendly website).

Customer Support and Reliability

When gamesters have problems with payments, what do they do? That’s right! They go to a support service and ask for the resolution of their troubles. This should be a part of effective teamwork of support staff so as to avoid losing customers who could not do some transaction for whatever reason. 

Consider it as one of the core functions of business processes of a house of gambling since the topic of payments has always been and still remains a very touchy subject for nearly every person in the world. In other words, if a payment is declined or delayed longer than expected, a person starts to get nervous and tends to avoid using those payment systems, websites, and betting clubs that do not make instant payments or fall short of expectations of gamblers otherwise.

What is the secure payment processing online casino?

Leading Casino Payment Processors

Now let’s consider three leading casino payment processing companies.

AptPay

AptPay Inc. was established in 2019; it currently employs around 50 people; it is headquartered in Canada. It specializes in offering fintech solutions (electronic funds transfer, payments and payouts for B2B, B2C, delivering card issuing services, services of verification, direct deposit, direct debit, automated clearing, instant payment, remittance, payment processing, payment gateway, and other).

Signature Payments

Signature Payments business is the provision of payment processing solutions to businesses and services related to electronic payments, card processing, and other financial transaction solutions.

This company was established in 1997, headquartered in Burbank, CA, US, and currently employs 60+ people. 

Fast Offshore

The Fast Offshore Company currently employs around 120 people. It is headquartered in Cyprus. It was founded in 1998. The main business activities of it are advisory in accounts, payments, blockchain, corporate services, online gambling, and licensing.

Conclusion

Picking the right system for handling financial transactions of gaming venues working on the Internet is a complex task that requires close inspection of offers available in the market and verification of their functionalities one by one to make sure they correspond to the business needs of your venue. Yet, with such a guide as this one, and comprehensive support from experts in our team, it is possible to choose the right solution in the fastest manner. If you need our professional assistance, contact us and we’ll have you covered!

Stay Secure: Must-Implement Payment Protection for Online Casinos!

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