Owner of Tower Hotel in Hawthorn East, Rumotel Pty, may face additional fines from The Victorian Gambling and Casino Control Commission (VGCCC) for alleged responsible gambling failures. These charges could result in a maximum fine of AU$1.4m, adding to the existing 35 charges previously issued in September.

The VGCCC claims that Rumotel Pty failed to have a Responsible Gambling Officer available at all times on the gaming floor and neglected to maintain a responsible gambling register.

According to the VGCCC’s Responsible Gambling Code of Conduct, gambling venues must ensure the presence of Responsible Gambling Officers during operating hours. These officers are expected to intervene when patrons exhibit signs of distress or engage in prolonged play, and such incidents must be recorded in the Register.

Failure to comply with the Responsible Gambling Code of Conduct is considered a breach of the venue operator’s licence conditions under the Gambling Regulation Act 2003.

In September, the VGCCC issued 35 charges to Rumotel Pty for alleged failures to provide staff with mandatory training and for not having the required YourPlay technology functioning on their electronic gaming machines and kiosk.

VGCCC CEO Annette Kimmitt AM emphasized the importance of venues monitoring their gaming floors and intervening to protect players. She also stated that the VGCCC will not hesitate to take action against venues that fail to adhere to their responsible gambling code of conduct. The potential fine for these new charges is AU$1,386,900, bringing the total potential fine to AU$2,145,072.

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